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Grinnell, Iowa, Branch is Open

Our Grinnell, Iowa, branch is experiencing some connectivity issues with its phone system, which we're working diligently to correct. In the meantime, the lobby and Drive Thru are full staffed and ready to serve your banking needs. Clients may also call our Sully branch at 641-594-4400 for assistance by phone. We apologize for the inconvenience and appreciate your patience.

Personal Online Bill Pay

Without a check stub or a canceled check, how can I prove that I made a payment?

Category: Personal   Service: Online Bill Pay | Updated: April 4th, 2023

Answer:

One of the advantages of paying your bills using online bill pay is that there are generally fewer opportunities for errors to occur. However, if you need to provide proof of payment, many different tracking systems are in place. For example, your financial statement will reflect debits to your account and include the name of each payee. For assistance, contact the Client Support Center at 855-342-3400 Monday through Friday, 7:30 a.m. to 7:00 p.m. Mountain Time, and Saturdays, 10:00 a.m. to 2:00 p.m. Mountain Time.

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