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Grinnell, Iowa, Branch is Open

Our Grinnell, Iowa, branch is experiencing some connectivity issues with its phone system, which we're working diligently to correct. In the meantime, the lobby and Drive Thru are full staffed and ready to serve your banking needs. Clients may also call our Sully branch at 641-594-4400 for assistance by phone. We apologize for the inconvenience and appreciate your patience.

Personal Client Experience

How will the survey results be used?

Category: Personal   Service: Client Experience | Updated: January 9th, 2024

Answer:

We use your feedback to make changes at your branch, in our digital banking applications, within our Client Contact Center, and on our First Interstate Bank website. We also compare current responses with historic responses to analyze changes and trends.

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